I'm using Windows 2008 Standard, remoteApp feature to run applications at our branch offices (8 locations). All of our printers are HP laserjet printers (mainly 4015 model). All are setup as IP printers. The printers at each branch are installed locally on the terminal server using the universal PCL5 driver. A majority of the time all works well. However, randomly a printer will change it's status to "offline" on the terminal server.
When that happens the printer itself is fine. Local users can print directly to the printer, and I can access the printer and print to it remotely.
From the terminal server however, it shows that printer as offline. I can't communicate with that printer from TS or even ping that printer's IP address. I can ping all other IP's at that branch, just not the one belonging to the printer from TS. From any other computer besides the TS I can ping the printer's IP
It's not always the same printer/branch that does this, and there seems to be no pattern to when or where this happens, and I have to reboot the terminal server to get it to talk to that printer again.
Any insight into this or a way to fix it without bringing the terminal server down would be appreciated.