I have setup a Web Access RemoteApp server on Server 2008 R2 and it is no longer letting anyone connect to apps or use remote desktop from the outside. If I try to run any apps or try to RDP from the Web Access site it tries to launch but then I get a "The Remote Computer could not be found" error. It was working earlier today, I was able to launch applications from home but it now gives me that error.
Setup is as follows: All TS roles are installed on TSserver except the virtualization host since this is not a Hyper-V server. All the consoles show no issues, I have everything pointing to TSserver. I have an external site setup (remote.domain.com) and it is working. I can get to the site fine, apps populate fine and overall there are no issues there. If I go to the RemoteApp server internally I can launch applications and rdp without a problem. It's just externally that they're not working.
I admit I'm new to all these new TS roles and just started setting this all up. But I can't figure out why this was working earlier today and now is not. The only changes I made were a redirect for IIS (so that users only have to type in remote.domain.com instead of https://remote.domain.com/rdweb) and I installed a new application (though a co-worker said he started getting that error before I installed that program).
What should I be looking at to resolve this? The fact that it works internally and that I can get to the site externally makes me think it's some small setting I'm missing. With so many different management consoles to look through it's a little difficult to pinpoint what's wrong.