We have over 100 users that connect to our Terminal Server. We set a idle timeout of 1 hour, however, for one particular user after 10 minutes idle his account is "locked" and he must log back in.
As a test to bypass possible problems with screen savers, local group policy, etc.
From the same laptop I logged into two Terminal Server accounts (the one in ?, and another random account). I split the screen viewing both sessions and sure enough after idle for 10 minutes the account in question locked and the other locked after 1 hour idle.
Any thoughts as to why this is happen? How to fix?
Thank you.