What we have:
Windows 2012 Standard Server installed in a HP machine.
What we were able to do:
Create 5 users in this Windows box.
Be able to connect 2 users simultaneously to this server through Remote Desktop.
What we installed after initial server installation:
Downloaded online and installed trial version of 5 CAL through Remote Desktop.
After 120 days no user was able to connect to the server using Remote Desktop. But, each user was able to log in one after the other using the server's own key board, mouse and screen.
What we want to do:
5 Users should able to connect to this Windows box simultaneously.
What we were sold and assured:
WinSvrCAL 2012 SNGL OLP NL UsrCAL (5 Quantity).
We were told that buying this WinSvrCAL 2012 SNGL OLP NL UsrCAL (5 Quantity) would allow 5 simultaneous users to connect to the Windows server using Remote Desktop.
Result:
As before only one user is able to connect to this server using the server's own keyboard, mouse and screen.
We are not able to connect even a single user to connect to this windows box through Remote Desktop.
Question 1:
Did the vendor mislead us by assuring us that we needed these WinSvrCAL 2012 SNGL OLP NL UsrCAL (5 Quantity) licenses to enable us to simultaneously log in 5 users? What is the use of buying these licenses? We are not in any way better off compared to the situation we were in before we bought the 5 CAL licenses.
What are we are being told now:
We should buy additional WinRmtDsktpSrvcsCAL 2012 SNGL OLP NL UsrCAL (5 Quantity) for this Windows 2012 server. And, that only after buying this additional set of licenses we would be able to have 5 users simultaneously connect to the server using Remote Desktop.
Question 2:
Did we buy the first WinSvrCAL 2012 SNGL OLP NL UsrCAL (5 Quantity) by mistake? Do we really need to buy 5 WinRmtDsktpSrvcsCAL 2012 SNGL OLP NL UsrCAL (5 Quantity) ONLY? Or, should we need to buy both the WinSvrCAL 2012 SNGL OLP NL UsrCAL (5 Quantity) as well as WinRmtDsktpSrvcsCAL 2012 SNGL OLP NL UsrCAL (5 Quantity)?
Question 3:
If we need both the WinSvrCAL 2012 SNGL OLP NL UsrCAL (5 Quantity) licenses as well as WinRmtDsktpSrvcsCAL 2012 SNGL OLP NL UsrCAL (5 Quantity) to enable us to log in 5 users simultaneously in this server, why weren't we told the same ahead of time? If we had known that we would have to spend on two sets of licenses, we may not have bought any one of them. It was a misleading vendor tactic to sell to us one set of licenses to begin with and then asking to spend more on the second set of licenses.
Windows 2012 Standard Server installed in a HP machine.
What we were able to do:
Create 5 users in this Windows box.
Be able to connect 2 users simultaneously to this server through Remote Desktop.
What we installed after initial server installation:
Downloaded online and installed trial version of 5 CAL through Remote Desktop.
After 120 days no user was able to connect to the server using Remote Desktop. But, each user was able to log in one after the other using the server's own key board, mouse and screen.
What we want to do:
5 Users should able to connect to this Windows box simultaneously.
What we were sold and assured:
WinSvrCAL 2012 SNGL OLP NL UsrCAL (5 Quantity).
We were told that buying this WinSvrCAL 2012 SNGL OLP NL UsrCAL (5 Quantity) would allow 5 simultaneous users to connect to the Windows server using Remote Desktop.
Result:
As before only one user is able to connect to this server using the server's own keyboard, mouse and screen.
We are not able to connect even a single user to connect to this windows box through Remote Desktop.
Question 1:
Did the vendor mislead us by assuring us that we needed these WinSvrCAL 2012 SNGL OLP NL UsrCAL (5 Quantity) licenses to enable us to simultaneously log in 5 users? What is the use of buying these licenses? We are not in any way better off compared to the situation we were in before we bought the 5 CAL licenses.
What are we are being told now:
We should buy additional WinRmtDsktpSrvcsCAL 2012 SNGL OLP NL UsrCAL (5 Quantity) for this Windows 2012 server. And, that only after buying this additional set of licenses we would be able to have 5 users simultaneously connect to the server using Remote Desktop.
Question 2:
Did we buy the first WinSvrCAL 2012 SNGL OLP NL UsrCAL (5 Quantity) by mistake? Do we really need to buy 5 WinRmtDsktpSrvcsCAL 2012 SNGL OLP NL UsrCAL (5 Quantity) ONLY? Or, should we need to buy both the WinSvrCAL 2012 SNGL OLP NL UsrCAL (5 Quantity) as well as WinRmtDsktpSrvcsCAL 2012 SNGL OLP NL UsrCAL (5 Quantity)?
Question 3:
If we need both the WinSvrCAL 2012 SNGL OLP NL UsrCAL (5 Quantity) licenses as well as WinRmtDsktpSrvcsCAL 2012 SNGL OLP NL UsrCAL (5 Quantity) to enable us to log in 5 users simultaneously in this server, why weren't we told the same ahead of time? If we had known that we would have to spend on two sets of licenses, we may not have bought any one of them. It was a misleading vendor tactic to sell to us one set of licenses to begin with and then asking to spend more on the second set of licenses.