One of my engineers has been working with a Terminal Services Lag issue for one of our top clients and we are not getting anywhere on resolving the issue. It appears to be application specific, but only on Wyse thin clients.
It appears to be ISP neutral. It only occurs with the Wyse terminals (RDP 5), not with the Windows systems using RDP 6.
It is specific to the clients application they are using. It is web based. And it appears to show up in several of the notes fields within the application.
If you open Word, word works fine.
Here is the description I got from my engineer
The problem is very odd and seems Wyse specific. For those who don't know the whole story, the thin client does not show any typing lag except for when in a specific area of the Therap web site. All other apps and locations, including typing in the IE address bar or google or whatever, are fine. Barton does not see the lag when using a Windows PC to RDP to the server, only when using the Thin Client and only in that one spot within Therap.
So it's going to be difficult to get any answers from vendor specific support, but if you were going to call someone, I'd call Wyse since it is quite obviously not a Microsoft issue.
He is about to call Wyse. B
Have any of your techs seen this type of behavior?