Dear Community,
I have Windows 2012 R2 servers with Remote Desktop Services and Microsoft Office 2013 installed. Also there is Citrix XenDesktop 7.6 installed.
Our users connect to Published Desktops. Everything is working fine except for the Outlook Desktop Alert is not showing up when a user receives a new mail.
The tray notification icon (envelope) works as expected.
The Outlook options are configured to show Desktop Alerts.
This issue is not Citrix related since this error also appears within a "pure" RDP session.
When I open Outlook with an administrative account (on the Remote Desktop Server) I receive the Outlook Desktop Alert as expected.
Any ideas?
Best regards,
Hoba