Hello everyone,
We host a remote desktop environment for customers consisting of a Windows 2012 R2 Session Broker connecting to Terminal Servers 2012 R2. Clients run mostly Windows 7 and some Windows 8 machines (up-to-date) with Remote Desktop Connection 6.3.9600.
The following situation occurs:
When clients connect through the Remote Desktop Gateway (our Session Broker) and try copying a file from \\tsclient to the terminal server, the RDP connection disconnects and reconnects. The file transfer has been aborted with error message"Error 0x800703E3: The I/O operation has been aborted because of the closing of a thread or because of a command from an application" (Freely translated into English). Choosing Retry from the dialogue option results in a different
error message: "Insufficient memory is available to complete this operation."(Again, this is a translated message.)
This problem only occurs when copying files larger than 2,5MB (estimation). Smaller files will be copied correctly.
This problem does not occur when connecting directly (no RD Gateway) to the terminal server.
Using drag-and-drop to copy the files has no different effect.
Can anyone assist me resolving this issue? If there is need for more information, please let me know.
Auke, Netformatie