We have a Server 2016 RDS farm with two collections. The connection broker and the gateway were upgraded from 2012R2 to 2016 server. We followed the Microsoft recommended in place upgrade because we are introducing a new Collection of 2016 RDS host. The farms/collections are working as expected and users are logged into both collections. The old/previous collection has all 2012r2 RDS host and the new collection has all 2016 host.
Here is my issue:
In server manager under the connections pane after highlighting the collection of the 2012r2 collection I can see all logged in users with no issue. In the new 2016 collection I can not see any logged in users although users are connected
and successfully log in. We would like to see connected users in the new farm so that we can use tools such as shadow or force a user to log off. I've opened server manager on several servers, including the connection broker and a domain controller
thinking it was maybe my windows 10 RSAT that was having the issue, but none show users for the new 2016 farm.